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1 |
Who are W1 Office? |
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W1 Office is a leading and award winning Virtual Office provider based in Central London W1. We operate exclusively and are the source provider of virtual office services. W1 Office have been established since Feb 2002.
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2 |
Your Mail Forwarding Service is £25/m or £250/yr what other charges are incurred? |
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The only other charges incurred for mail forwarding is the Royal Mail postal cost of forwarding your mail to you at postage cost plus 15% admin fee. There is a £5 handling fee for packages and parcels. There is a £5 admin charge for visitor enquiries.
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3 |
How often are faxes forwarded? |
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Faxes are forwarded as soon as received.
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4 |
Are there any set up charges? |
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No.
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5 |
How long does it take to get the service up and running? |
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Once payment has been received your service will be up and running often on the same day however we like to reserve between 24 – 48 hours to ensure that all services are fully live and operational.
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6 |
How often are telephone messages forwarded? |
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Messages are forwarded as soon as they are received. Messages left for you are automatically sent via email so that you can review the caller message. Alternatively, messages can also be sent to you as a text message to your mobile phone.
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7 |
Can calls be diverted to another number? |
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Yes please contact us for details. We can divert to any international landline or mobile phone.
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8 |
Do you send mail on our behalf if we send mail to you to forward to our clients? |
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No we do not.
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9 |
What costs are involved for changing the mail forwarding address? |
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There is no charge for changing an address. Just email us with the new details.
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10 |
How much do you charge for the use of meeting rooms? |
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The charge for the use of a meeting room is typically between £20 - £30/hr depensing on room size, location and number of participants. Special rates are offered for half or full day usage.
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11 |
How much notice do you need for booking meeting rooms? |
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You need to give at least 48 hours notice to book a room but we will try to accommodate requests at shorter notice.
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12 |
Do the meeting rooms have internet access? |
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Yes
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13 |
Will we be provided with tea and coffee? |
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Yes
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14 |
What happens if I want to cancel before my subscription ends? |
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All you need to do is email us informing us of the date of cancellation. However no reimbursement of the initial subscription is made.
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15 |
Are there any cancellation charges? |
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No; you may cancel at any time giving 1 months notice
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16 |
Can we come and have a look at the meeting rooms? |
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Yes. Please let us know when you plan to visit. |