It’s one of those days. You sit down at your desk in your home office, ready to start work. You’ve barely taken a sip of that first cup of coffee and the phone starts to ring… and ring… and ring.
If you’re lucky you get to do five minutes of work before lunch time. That’s if the conversations are short and succinct. Unfortunately as we all know phone calls can be demanding and time consuming. The problem is you want that phone to ring. When you were starting out you willed it to ring. But if you’re a small business, or a one man (or one woman) band, answering the phone wastes precious time you could be spending managing your business and getting jobs done.
What you may not know is that it’s not just big businesses that have separate call answering services to handle call load. Small businesses are just as able to take advantage of call forwarding, and after hours call or answering services. We’re entering an era of business in which size doesn’t matter. Don’t listen to what the newspapers tell you and the doom and gloom philosophies. Small business can be a great benefit if you can handle your calls and keep on top of inquiries. Why? Smaller business is more personal and more flexible to adapt to changing times and new ways of doing business. Larger corporations take more time to adjust to change. You have the advantage, so use it!
Bespoke telephone answering services provide the opportunity to see your business grow without crushing you under the weight of customer service calls or simply a never ending busy phone line. Allowing someone else to take those first calls of inquiry can help remove the pressure and stress, freeing you up to do your job and provide your services to the best of your ability. Thankfully, you don’t need to face “those days” any more… or at least not so often. Three cheers for successful small business!