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W1 Telephone Answering Service
W1 Office provides a range of telephone answering services to suit all levels of business requirements, from small and home offices looking for a professional business system to field calls, all the way to multinational organisations that need bandwidth to handle phone enquiries. Each phone answering package includes a dedicated UK telephone number with an 0207, 0208, 0845 or 0870 recognised UK prefix.
Our trained call handling operators answer inbound telephone calls in your company’s name, and will work from a virtual receptionist script, agreed with you, to best direct the incoming call to the most suitable contact in your business. Experience the freedom of using an outsourced phone answering service without the frustrations and quality issues of international call centres, or automated call queue systems.
You can tailor your call handling package according to your business needs. Start with a simple phone answering service, or choose a more complicated package with conference call capabilities and unlimited operator patching time. Browse the package details below of give us a call on 020 7788 7788 to discuss your exact telecommunication needs in more detail.
Call us today to discuss your campaign on
020 7788 7788
Phone Answering Services
Call Answering | Pay as u go
The benefits of a Call Handling Pay as u go account include:
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You only pay for what your business consumes
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Flexible and can upgrade to messenger or deliverer
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Email confirmation up to 2 addresses
Call Answering | Messenger
The benefits of a Call Handling Messenger account include:
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Operator FREE
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UNLIMITED calls
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UNLIMITED operator time
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UNLIMITED caller messages
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UNLIMITED sms text messages
Call Answering | Deliverer
The benefits of a Call Handling Deliverer account include:
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Operator FREE
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Patching FREE
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UNLIMITED calls
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UNLIMITED operator time
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UNLIMITED patching time
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UNLIMITED patching duration
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Patching includes UK landline/mobile, US, EU etc..
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UNLIMITED caller messages
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UNLIMITED sms text messages
Call Divert
The benefits of a Call Divert - Pay as u go account include:
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Automatic divert
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Authentic traditional fax
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Digital lines
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Can change UK or Worldwide destination
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Can monitor caller traffic
Conferencing
The benefits of a Call Conference solutions include:
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Separate PIN number for organizer & leader
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Multi user conferencing, unlimited participants
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Silence suppression for background noise.
Why use phone answering from W1 Office?
Our UK communications centre has over 100 trained call handling operators ensuring that your inbound telephone calls are answered swiftly and callers are not left hanging on hold. Our live business telephone answering service runs 24 hours a day, 365 days a year and you’ll be issued with an easy to remember London-prefix telephone and fax number.
Our operators can patch a call to any worldwide landline or mobile phone number, and you are free to direct the operator as you wish whilst the caller is on hold. If you aren’t able to answer the call, a message will be taken automatically by the operator and sent immediately via email and SMS to your mobile phone.
Avoid scratchy and poor call quality from non-London call centres, or the irritation of a depersonalised automated call queue system with a truly personalised and professional telephone answering service from W1 Office.
Mail Forwarding Comparison
Company
|
Fee
|
Contract
|
Deposit
| Setup | Trading Name |
Post
|
Packages
| Property |
Total
|
W1 Office
| £15.00 |
1 month
| £15.00 | £50.00 | FREE |
15% admin
|
£5.00/item
| Freehold | £80.00 |
London Presence
|
£20.00
|
3 months
|
£20.00
| £50.00 | £5.00/name | 0.10p/item | £10.00/item | Lease | £80.00
|
MWB
|
£70.00
|
3 months
|
£140.00
| £70.00 | Free | 20% admin |
£10.00/item
| Freehold | £210.00 |
| Regus | £90.00 | 3 months | £180.00 | £90.00 | Free | 20% admin | £15.00/item | Franchise | £270.00 |
Your City Office
| £20.00 |
1 month
|
£20.00
| £50.00 | £5.00/name | 0.10p/item |
£5.00/item
| Broker |
£90.00
|
| The Virtual Office Group | £85.00 | 3 months | £170.00 | £100.00 | Free | 15% admin | £10.00/item | Freehold | £255.00 |
| Executive Offices | £100.00 | 3 months | £200.00 | £100.00 | Free | 15% admin | £15.00/item | Lease | £300.00 |
| Avanta | £60.00 | 3 months | £120.00 | £50.00 | Free | 10% admin | £10.00/item | Lease | £180.00 |
|
Telephone Answering Comparison
Company
|
Fee
|
Contract
|
Deposit
| Setup |
Operator
| 0207 |
Email
|
Text
|
Call Centre
|
Total
|
| W1 Office (pay as u go) |
£45.00
| 1 month
|
£45.00
| £50.00 | 0.60p/min
| FREE | FREE | FREE | 24/7 | £140.00 |
W1 Office (Messenger)
|
£60.00
|
1 month
|
£60.00
| £50.00 | FREE | FREE | FREE | FREE | 24/7 | £170.00 |
| W1 Office (Deliverer) |
£80.00
| 1 month |
£80.00
| £50.00 | FREE | FREE | FREE | FREE | 24/7 | £210.00 |
London Presence
| £60.00 | 3 months | £60.00 | £50.00 | 0.70p/min | £5/month | 0.40p/email | 0.10p/sms | 9am-5pm | £170.00 |
| MWB | £100.00 | 3 months | £200.00 | £100.00 | FREE
| n/a | Free
| n/a
| 8am-6pm | £400.00 |
| Regus | £90.00 | 3 months | £180.00 | £100.00 | FREE | FREE | Free | n/a | 8am-6pm | £370.00 |
Your City Office
| £60.00 | 2 months | £60.00 | £50.00 | 0.95p/min
| FREE | 0.20p/email
| 0.20p/sms | 9am-5pm | £170.00 |
| The Virtual Office Group | £100.00 | 3 months | £200.00 | £100.00 | 0.80p/min | FREE | 0.20p/email | 0.10p/sms | 9am-5pm | £400.00 |
| Executive Offices | £120.00 | 3 months | £240.00 | £100.00 | 0.95p/min | FREE | Free | 0.10p/sms | 8am-6pm | £460.00 |
| Avanta | £80.00 | 3 months | £160.00 | £50.00 | 0.80p/min |
n/a
| 0.10p/email | 0.20p/sms | 9am-5pm | £290.00 |
|